1. Download and install the latest Ugee 1910B driver directly from the manufacturer's website. Connect it to your device. Perform PEN calibration. Please refer to your device manual for instructions or call Ugee tech support for further assistance. Check if the issue persists.
2. I am aware of that download page, but I am worried that there might be a bug in it. When I had Windows and I downloaded from that page, my computer got worse. I was on a case with a Ugee staff member for a while and we couldn't resolve the problem.

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Hi Noonkin,

Ugee drawing tablet and Ugee graphics tablet,Find and install the latest hardware drivers you need.

Since the issue occured after installing a Windows update, there is a possibility that this is due to an outdated device driver or a software glitch. To isolate the issue, kindly perform the following steps:

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1. Uninstall the current Ugee 1910B driver.
2. Disconnect your device from your computer.
3. Restart your computer.
4. Download and install the latest Ugee 1910B driver directly from the manufacturer's website.
5. Connect it to your device.
6. Perform PEN calibration. Please refer to your device manual for instructions or call Ugee tech support for further assistance.
7. Check if the issue persists.

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If you've already tried these steps, our next would be uninstalling the update that caused the issue. Go to Settings > Update & Security > Windows Update > View installed update history > Uninstall updates. Click the most recent update that caused the issued then click Uninstall. Don't forget to restart your PC after this process.

Check if the issue persists, if no, then it is a possible software bug. It would be best if you would raise it to our developers. We encourage you to submit your issue using Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item, we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.

In order to submit new feedback, please follow these steps:
1. On a Windows 10 device, search for “Feedback Hub” in Cortana search, then launch the app.
2. Navigate to Feedback in the left menu, then press + Add new feedback.
3. Select the Problem, and share any details you think are relevant, and choose an appropriate category and subcategory.
4. Important: If possible, reproduce the problem(s) after clicking Begin monitoring (or Start capture) near the end of the form; Stop monitoringwhen you’re done.
5. Once you’ve completed the form and monitoring, click Submit.
6. Click Continue using Feedback Hub.
7. Click My feedback at the top, then find the item you submitted (it may take a while to appear).
8. Open the item you submitted, then click Share.
9. Click Copy link, then paste the link here in your response (it will look like https://aka.ms/<unique link>).

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If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.